Privacy Policy
Last updated:
Quick summary
We collect only what we need to provide courses, keep the platform secure, and improve learning. We don’t sell personal data.
Data we collect
We collect information that helps us deliver English Courses effectively and securely. We do not sell personal data.
Provided by you
- Account details: name, email address, password (stored in protected form).
- Payments metadata (if applicable): transaction identifiers and billing status (not full card data).
- Support messages you send to us (including attachments if provided).
Collected automatically
- Device and browser info, approximate location (city/country), and language settings.
- Usage and performance logs (pages visited, errors, response times).
- Course interaction data (progress, quiz attempts, completion timestamps).
If you are a minor, please ask a parent/guardian to review this policy and contact us if needed.
How we use data
We use personal data only for legitimate purposes connected to the service:
- Provide the platform, lessons, and learning personalization (e.g., progress tracking).
- Maintain reliability and security, prevent abuse, and debug performance issues.
- Communicate important updates about your account or course changes.
- Process requests (support, privacy requests) and maintain records of compliance.
Legal bases (where applicable)
Depending on your region, processing may rely on: contract performance (providing courses), legitimate interests (security, improvement), consent (optional communications), and legal obligations (tax/compliance).
Your rights
You may have rights depending on your jurisdiction. We aim to honor requests promptly.
Common requests
- Access a copy of your data.
- Correct inaccurate information.
- Delete data (when eligible) or restrict processing.
- Export data in a portable format (when feasible).
How to submit
Email us with the subject “Privacy Request”. For safety, we may ask you to verify identity before acting.
Retention
We retain personal data only as long as necessary for the purposes described in this policy, including legal, accounting, or reporting requirements.
Retention reminders
Some data may be kept longer when required (e.g., compliance). We periodically review what we store.
Next review in
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Security
We use administrative, technical, and organizational safeguards designed to protect personal data against unauthorized access, alteration, or loss.
- Access control and least-privilege practices.
- Transport encryption where appropriate.
- Monitoring and rate-limiting to reduce abuse.
No system is 100% secure. If you believe your account is compromised, contact us immediately.
International transfers
If you access our service from outside the country where our systems or providers are located, your information may be transferred and processed in other regions. We take steps intended to ensure adequate protection consistent with this policy.
Contact
If you have questions or want to submit a privacy request, contact us:
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